Hire terms

1. Who we are

Copperworks Plant Hire is a trading name of Dragon Multi-Trade Limited, registered in England and Wales, company number 17519868. Registered office: 27 Old Gloucester Street, London WC1N 3AX.

2. Quotes and bookings

A quote sets out the machine, the operator, the number of days and the price. A booking is confirmed when we confirm it in writing after you accept the quote.

3. The operator

Each machine is supplied with an operator who holds a CPCS or NPORS card for that machine type. The operator works under your direction for the booked hours and may stop work if continuing would be unsafe.

4. Your responsibilities

• Safe access to the work area, and somewhere for the transport to unload.
• Telling the operator what to dig, where, and to what depth.
• Any permits for skips, road space or parking.
• Securing the site where a machine is left overnight.

5. Complaints

Use the form on our Request a quote page and choose "Complaint". We reply within 5 working days.